SCCM Update in offline mode – Some content missing…

If you use the Service Connection Tool for System Center Configuration Manager updates in offline mode make sure you check the following sites for background info:

About the service connection point in Configuration Manager and Use the Service Connection Tool for System Center Configuration Manager

Once you master the process and the tool it is quite straightforward task to handle. However, once you run in to trouble it is totally another ball game.

One of my customer is using the Service Connection Tool to get the updates. They run into some problems with the tool and for some reason the content was not fully downloaded. However, once the import option was done by the Service Connection Tool the SCCM Console showed that in this case the SCCM 1806 Hotfix Rollup was “Available to download” with the Package Guid of 338EF926-78A7-4AB6-B5A1-5F12474F0BD3

When launching the update from the console nothing happened and I can see from the dmpdownloader.log that it tries to find ConfigMgr.Update.Manifest.cab:

So I need the get the ConfigMgr.Update.Manifest.cab but from where? Search the dmpdownloader.log for “go.microsoft.com” and you should end up to find a similar references to “Easysetup fwlink to download the manifest: https://go.microsoft.com/fwlink/?LinkId=855161 “. So paste the link to a web browser with internet connection and this link will download the ConfigMgr.Update.Manifest.cab that the SMS_DMP_DOWNLOADER -component is trying to find.

My customer did try to install the SCCM 1806 Hotfix Rollup (338EF926-78A7-4AB6-B5A1-5F12474F0BD3), but it did not find the content of the 338EF926-78A7-4AB6-B5A1-5F12474F0BD3.cab -file, since the Service Connection Tool had only downloaded the new 1810 version even they have not applied to the fast ring:

(the customer had done the content download several times and ended up always to this same situation with the files)

I opened the ConfigMgr.Update.Manifest.cab file and found a manifest.xml file. From there I found the download link for the Hotfix Rollup (Content ContentUrl=”https://download.microsoft.com/download/8/4/9/849D7BD4-9009-4330-977E-06E23AB19427/KB4462978/338EF926-78A7-4AB6-B5A1-5F12474F0BD3.cab “). Once the 338EF926-78A7-4AB6-B5A1-5F12474F0BD3.cab was downloaded and copied to ..\Microsoft Configuration Manager\EasySetupPayload\offline -folder with the ConfigMgr.Update.Manifest.cab I restarted the SMS_EXECUTIVE -service that did start the update process (You could also only restart the SMS_DMP_DOWNLOADER thread of the Configuration Manager SMS_Executive service). Soon after the status in SCCM console changed to “Ready to Install”. After launching the installation everything went as expected and now the site is updated with the 1806 Hotfix Rollup:

So at least you have some ways to download the missing files if you end up to same situation as my customer.

Kippis!

-Niku-